A corner lot evaluation is designed to
test the robustness of a process by intentionally running with the
extremes of the input variables. While it’s expected that running
comfortably within the set limits would practically guarantee a good
result (like finishing a bottle of milk well within the expiry date),
it’s at these extremes where one can really see how well the ideal
conditions. Such is the case study for today, where I got a chance to
try out the efficiency and speed of my regular car service center, GS
Tay Auto in Muar, under less than ideal conditions.
It was a fine Saturday morning, so I
expected to face a larger than usual crowd of car owners, who, like
myself, run a regular 5-to-9 job five days a week. I arrived at
10.05am, without making my usually appointment via telephone. All the
seats in the customer waiting lounge were fully occupied.
Fortunately, after a brief period of standing in one corner, I
managed to find a seat at a recently vacated table in the showroom
area, right between an apple green Honda Jazz and gray Honda CRV. It
was a tad bit warmer here than the waiting area, but this is just my
opinion. Some people I know would find it just nice and cozy (perhaps
they are not so well insulated with body fat as I am....).
My Honda Civic FD2 was in for routine
preventive maintenance at 70,000km. Just a minor service, so nothing
much expected other than a change of engine oil, washer / drain plug
and engine oil filter. As there were many customers in today, I was
prepared to wait for quite a bit.
It was a welcome surprise that they
also had free WIFI here (not sure since when, since I found out only
today, by accident when I casually asked the service reception
staff). Anyone reading this who knows better, do hope you can
enlighten me....
A moment away from the subject matter.
For those of you who are the “road warrior” type, and who make
use of public WIFI, do remember to exercise caution and common sense,
with respect to online security. There are many excellent web
resources out there, so I won’t go into details here. Just remember
that transmission of any information through an unsecured WIFI
connection has a higher potential of being intercepted, so in
general, unless you are really sure what you are doing, you should
delay your online banking transactions until you get home.
With the advent of social networking
and web mail these days, a compromised password can be extremely
hazardous to one’s privacy and security. With the recent amendment
of the Malaysian Evidence Act, effective 1st June 2012, it
is bad enough if someone posts something *controversial*
on your blog or Facebook. Imagine how much worse the situation would
be if it appeared that YOU appeared to be the one who posted it....
End
of commercial break, back to the subject matter. Where was I? Oh,
yes, waiting patiently here for the completion of my Honda Civic FD2
preventive maintenance service at 70,000km. With an endless supply of
liquid refreshments (white coffee tops my list of preferences) and
the clean in-house lavatory, waiting here was actually quite
relaxing.
Now,
shortly after typing this, the nice lady came up to me to inform me
that my car was ready. By the time I paid the bill which amounted to RM300.25 and got into the
car, it was only 12.05pm. The K20Z2 2.0 liter engine takes around 4.x liters of engine oil. I found the remaining unused engine oil in my car, which meant that the next time round, I'd only have to purchase a 4 liter pack of engine oil, therefore saving some cost.
So, in summary, it appears that the staff
at GS Tay Auto, Muar, were quite fast and efficient, as even sending
my car in for preventive maintenance on a Saturday did not mean I had
to wait for ages.